No Refunds, Exchanges or Returns.
Due to the fragile nature of paper, returns will incur a 25% restocking fee from the full value of the paper or product, and a one-year store-credit will be issued. Customer will be responsible for shipping charges both ways.
*Batch differences: Due to the process of preparing materials for non-western papers, individual batches will vary slightly in color, size, weight, and/or tone. Because of this quality, we urge you to procure the papers to complete your project at one time. HPI is not responsible for batch-differences. Returns due to batch differences will be juried under the above stated return and refund policy.